Policies

Everything that affects the price, written down.

What the fare includes

  • Car with driver
  • Fuel
  • Tolls and normal parking
  • Driver's food and stay on multi-day trips
  • Short stops for tea, meals and photos

Not included

  • Sikkim permit fees and entry tickets
  • Detours to places not on the agreed route
  • Hotel and meals for passengers

Waiting

  • The first 30 minutes of waiting are free.
  • For airport pickups, waiting is free for 60 minutes after landing.
  • After that, waiting costs ₹200 per hour.

Night charges

  • Driving between 21:00 and 06:00 adds ₹300 per trip.
  • We avoid night driving on hill roads where possible, for safety.

Cancellation and refunds

  • Cancel up to 24 hours before pickup for a full refund of the advance.
  • Within 24 hours of pickup, the advance is not refunded.
  • If a road closure stops the trip, we refund the advance in full or move your booking.

Payment

  • Pay 20% advance by UPI to confirm.
  • Pay the rest to the driver in cash or UPI at the end of the trip.
  • We send a booking confirmation on WhatsApp with the car number and driver's phone.

Luggage

  • See the car guide for how many large bags fit in each car.
  • In SUVs, extra luggage may go on the covered roof carrier at no extra cost.
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